Having looked at the latest toolsets available, including Hornbill Support Works, Landesk and Remedy, the only option which suitability met our needs was from a company called e-Warehouse and their product Oxygen SaaS Enterprise.

Tim Cawley, IS Manager
Domino's Pizza Group PLC

Oxygen Service Desk software not only offered us great value for money, but it was the way that e-Warehouse were prepared to tailor their product to match our requirements.

Sarah Francillia, IT Service Delivery Manager
Virgin Holidays

Unlike many other manufacturers' software, our IT Services Engineers have all found the system easy to use given that it follows a logical format for collecting relevant call information.

Phill Jones, IT Services Manager
RAC Auto Windscreens

Oxygen staked a claim on its own merits, the product sold itself to us, along with the hosted solution...

Jonathan Chapman, Global Service Manager
REXAM PLC

The figures generated in the Oxygen reports present a clear picture of staff productivity, which we've now incorporated into the appraisal process to help set clear targets and objectives for the team.

Carole Thornton, Systems Analyst
Leonard Cheshire

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Strategic Partners

We have built up a number of strategic partnerships with organisations who provide best of breed Products, Consultancy and Implementation Services.

A partnership with e-Warehouse is a mutually beneficial relationship and one that can leverage opportunities for both parties.

Our Authorised Solution Partners have an in depth knowledge and understanding of our Oxygen our service desk application.

If you are interested in becoming an e-Warehouse Authorised Solution Partner or would like further information on how we can support you then please contact us on 00(44) 845 299 7539 or click here to apply on line.

Our Partners

Specialist Software Services

Specialist Software Services is a leading IT Infrastructure and Asset consultancy. The company believes in providing real business intelligence that will identify genuine savings within an organisation’s IT infrastructure. They also assess the risk value and mitigation opportunities, giving company owners and stakeholders a full and accurate report.

SSS mainly works with large enterprises, corporations and public sector organisations where IT expenditure can easily snowball. Having a complete picture of their IT infrastructure, combined with the expert knowledge of the SSS consultants gives these organisations the ability to make accurate and often critical decisions, analysing the risks and accessing the best way forward.

The whole process begins with a fully comprehensive IT resource assessment driven by the unique SSS analytical process. From which a detailed understanding of their IT resource infrastructure can be assessed and new opportunities implemented.

http://www.specialistsoftwareservices.com/