Service Desk Software and Help Desk Software from Specialist Software Services

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  • Welcome

    Oxygen Software

    Help Desk Software and Service Desk Software from SSS. Reduce your workflow and save money with a multi-service Help Desk to manage all of your Service Requests with automated Ticket Routing, Email automation, SLA Management and customer Self Service Tools.

  • Test Drive

    Test Drive

    Jump in and see for yourself the many features of our Service Desk. No obligation or Credit Cards details required. Log into our live system today.

  • Live Chat

    Live Chat

    Not sure on something...... or need further information, try our Live Chat.

  • Features

    Features

    See which software is right for you - Help Desk or Service Desk, hosted or cloud-based. With features such as a Customer Self Service Portal, Email Integration, SLA Monitors and Integration Services. Let Oxygen integrate with your existing systems.

  • Videos

    Videos

    See our Help Desk Software or Service Desk Software in action. Browse our Library of videos and see what Oxygen could bring to your Service Department.

  • Pictures

    Pictures

    Get a good feel for our software and browse through some of our Screen Shots.

  • Prices

    Prices

    For further information on the many ways we license Oxygen Software, whether you require a traditional perpetual license or a cloud-based software-as-a-service deployment, we can offer you on-premise, off premise and co-hosting options.

IT Service Providers

IT Service Providers

Manage multiple Clients, Contracts and SLA's more efficiently with our very latest Computer Help Desk Software and Service Desk Software.Read More

Customer Services

Customer Services

Keep your clients up to date and informed with an advanced customer self service portal as part of our web based help desk software for all of their Service Requests.Read More

Internal IT Support Departments

Internal IT Support

Give your Support Technicians control with the best help desk software to log, track and update their callsRead More

Estates Management

Estates Management

Take control over all your Facilities and Assets ensuring job are tracked correctly.Read More

Human Resources

Human Resources

Monitor Change Requests and give visibility to the correct people.Read More

Departmental Solutions

Departmental Solutions

Give your departments a tool that will give them complete control over their Business Processes.Read More

Having looked at the latest toolsets available, including Hornbill Support Works, Landesk and Remedy, the only option which suitability met our needs was from a company called e-Warehouse and their product Oxygen SaaS Enterprise.

Tim Cawley, IS Manager
Domino's Pizza Group PLC

Domino's Pizza Help Desk Software

Oxygen Service Desk software not only offered us great value for money, but it was the way that e-Warehouse were prepared to tailor their product to match our requirements.

Sarah Francillia, IT Service Delivery Manager
Virgin Holidays

Virgin Holidays

Unlike many other manufacturers' software, our IT Services Engineers have all found the system easy to use given that it follows a logical format for collecting relevant call information.

Phill Jones, IT Services Manager
RAC Auto Windscreens

RAC Auto Windscreens Help Desk Software

Oxygen staked a claim on its own merits, the product sold itself to us, along with the hosted solution...

Jonathan Chapman, Global Service Manager
REXAM PLC

REXAM PLC Help Desk Software

The figures generated in the Oxygen reports present a clear picture of staff productivity, which we've now incorporated into the appraisal process to help set clear targets and objectives for the team.

Carole Thornton, Systems Analyst
Leonard Cheshire

Leonard Cheshire Service Desk