Service Desk Software and Help Desk Software from Specialist Software Services

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There is more to investing in a Help Desk and Service Desk solution than just downloading an activation key and installing the latest software.

Just by purchasing what appears to be the latest Help Desk Software Application will not suddenly transform your Help Desk or Service Desk over night.

An ITIL or FITS ready application will not make your organisation ITIL or FITS compliant.

However if you can deploy a best of breed application such as the Oxygen Help Desk or Service Desk with the knowledge that our Experts will be with you every step of the way, then you are half way there to delivering a better service experience to your customer.

Our Software Experts are here to help you throughout the entire process ensuring that your Help Desk Solution or Service Desk Solution is implemented seamlessly.

We can offer a range of Consultancy and Configuration services to fit your requirements, whether you are a complete novice looking for a simple Help Desk Ticketing system or a more seasoned pro looking to push the boundaries with your existing ITSM (IT Service Management).

Perhaps you are looking to implement a Service Desk solution into a non-ITSM environment, such as a Customer Self Service Portal and are looking at ways to manage other service requests within your organisation.

We can help you choose the right solution and guide you through the decision process.
No two businesses will use our software in exactly the same way, so if there is something else you need then feel free to Contact Us and discuss.