Having looked at the latest toolsets available, including Hornbill Support Works, Landesk and Remedy, the only option which suitability met our needs was from a company called e-Warehouse and their product Oxygen SaaS Enterprise.

Tim Cawley, IS Manager
Domino's Pizza Group PLC

Oxygen Service Desk software not only offered us great value for money, but it was the way that e-Warehouse were prepared to tailor their product to match our requirements.

Sarah Francillia, IT Service Delivery Manager
Virgin Holidays

Unlike many other manufacturers' software, our IT Services Engineers have all found the system easy to use given that it follows a logical format for collecting relevant call information.

Phill Jones, IT Services Manager
RAC Auto Windscreens

Oxygen staked a claim on its own merits, the product sold itself to us, along with the hosted solution...

Jonathan Chapman, Global Service Manager
REXAM PLC

The figures generated in the Oxygen reports present a clear picture of staff productivity, which we've now incorporated into the appraisal process to help set clear targets and objectives for the team.

Carole Thornton, Systems Analyst
Leonard Cheshire

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Software as a Service

We are proud to have Fasthosts the UK’s number one web hosting company as our strategic hosting partner and they are responsible for the hosting of the Oxygen Service Desk suite of applications.

Fasthosts has delivered market-leading online services to the home, home office and SME markets since 1999. Innovation drives their business – they have been designing new ways to give their customers complete control of the Internet, since their inception in 1999. Their highly successful track record and proven business model have made them the UK's Number 1 web hosting company.

By partnering with e-Warehouse and Fasthosts you can benefit from:

A secure hosted application without the installation and support overhead associated with the management of a traditional perpetual license.
No new hardware, operating system, back office application. No Backups, DR, system tuning, server maintenance, all are outsourced to us to manage securely on your behalf.
Oxygen SaaS offers all the benefits of the boxed product but gives the flexibility of this on demand approach allowing you to increase/decrease users.
Oxygen SaaS is a 100% web developed application, requiring only an IE browser and Internet access; a clientless installation to login into the system.
Services that allow you to focus your key resources on adding value to your core business activities.
Peace of mind that your web infrastructure is held in a secure and reliable environment. All Fasthosts dedicated servers are located and managed in their own purpose-built UK data centre, providing the perfect environment for your dedicated server to operate to its full potential.
Service level agreements that guarantee the availability of the entire solution, not just individual components.
Scalable solutions to enable growth as your business evolves.
Over 10 years of hosting expertise to help you meet your online business objectives.
Pricing options to smooth capital expenditure.

For further information and pricing details on Oxygen SaaS click here.