Having looked at the latest toolsets available, including Hornbill Support Works, Landesk and Remedy, the only option which suitability met our needs was from a company called e-Warehouse and their product Oxygen SaaS Enterprise.

Tim Cawley, IS Manager
Domino's Pizza Group PLC

Oxygen Service Desk software not only offered us great value for money, but it was the way that e-Warehouse were prepared to tailor their product to match our requirements.

Sarah Francillia, IT Service Delivery Manager
Virgin Holidays

Unlike many other manufacturers' software, our IT Services Engineers have all found the system easy to use given that it follows a logical format for collecting relevant call information.

Phill Jones, IT Services Manager
RAC Auto Windscreens

Oxygen staked a claim on its own merits, the product sold itself to us, along with the hosted solution...

Jonathan Chapman, Global Service Manager
REXAM PLC

The figures generated in the Oxygen reports present a clear picture of staff productivity, which we've now incorporated into the appraisal process to help set clear targets and objectives for the team.

Carole Thornton, Systems Analyst
Leonard Cheshire

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Software Support

Welcome to the Customer Self Service Portal page. Here you will find all the essential links for getting the most out of your Oxygen Service Desk.

If you need to log a new incident or check on the status of an existing request then please login to the Self Service Portal below.

You can also email supportservices@e-warehouse.com

Please be sure to enter "New Call: Description of Problem" as your Subject Line.

Alternatively please call 0845 299 7539 and select Option 2.

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